Effective Date: March 2026 | Website: https://carrentalservicedubai.com
1. Introduction
At CarRentalServiceDubai.com, your privacy is our priority. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or use our services. By accessing or using our website, you agree to the terms outlined in this policy.
If you have any questions about this Privacy Policy, please contact us through our Contact Us page at https://carrentalservicedubai.com/contact-us/
2. Information We Collect
We may collect the following types of personal information:
a) Information You Provide Directly:
- Full name
- Email address
- Phone number
- Country of residence and nationality
- Passport or visa details (when required for rental verification)
- Driving licence information
- Messages or enquiries submitted via our contact form or WhatsApp
b) Information Collected Automatically:
- IP address and browser type
- Device type and operating system
- Pages visited and time spent on the website
- Referring/exit pages and number of clicks
- Internet Service Provider (ISP)
3. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your rental enquiries and provide customer support
- To assist with car rental bookings, vehicle selection, and chauffeur arrangements
- To verify your identity and eligibility to rent a vehicle under UAE laws
- To send you relevant updates, offers, and newsletters (with your consent)
- To improve our website content, services, and user experience
- To analyse website traffic and usage trends
- To detect and prevent fraud or misuse of our services
4. Cookies and Tracking Technologies
CarRentalServiceDubai.com uses cookies and similar tracking technologies to enhance your browsing experience. These include:
- Session cookies – to maintain your preferences during your visit
- Analytics cookies – to understand how visitors interact with our website (e.g., Google Analytics)
- Advertising cookies – including Google DoubleClick DART cookies, used to serve relevant ads based on your previous visits
You may disable cookies via your browser settings. Please note that disabling certain cookies may affect the functionality of our website.
5. Google Advertising
We use Google AdSense and related advertising technologies on our website. Google may use cookies to serve ads based on your prior visits to our website and other websites. You can opt out of personalised advertising by visiting: https://policies.google.com/technologies/ads
6. Third-Party Services
We may share information with trusted third parties including:
- Car rental operators and service providers in Dubai and the UAE
- Analytics platforms (e.g., Google Analytics)
- Advertising networks (e.g., Google Ads)
- Email service providers for newsletter delivery
We do not sell, trade, or rent your personal data to third parties for their own marketing purposes. Third-party service providers are required to handle your data in compliance with applicable data protection laws.
7. Data Retention
We retain your personal information only for as long as is necessary to fulfil the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, it is securely deleted or anonymised.
8. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
Under GDPR (for users in the European Union):
- Right to access your personal data
- Right to rectification of inaccurate data
- Right to erasure (‘right to be forgotten’)
- Right to restrict processing
- Right to data portability
- Right to object to processing
Under CCPA (for users in California, USA):
- Right to know what personal data is collected
- Right to request deletion of your data
- Right to opt out of the sale of personal data
To exercise any of these rights, please contact us. We will respond within 30 days.
9. Children’s Privacy
CarRentalServiceDubai.com is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately and we will take steps to remove that information.
10. Data Security
We take appropriate technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
11. Links to Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. We encourage you to review the privacy policies of any website you visit.
12. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.
13. Contact Us
If you have questions, concerns, or requests related to this Privacy Policy, please contact us:
- Website: https://carrentalservicedubai.com/contact-us/
- Instagram: @carrentalservicedubai_com